Support & Troubleshooting
Having issues with one of our apps? We're here to help. Find solutions below or contact us directly.
Report an Issue
If you're experiencing a bug, crash, or other technical issue, please report it to us so we can help resolve it quickly.
Troubleshooting Guide
App Won't Launch
- Make sure your device is running the latest iOS version
- Try force-closing the app and reopening it
- Restart your device
- Check if an app update is available in the App Store
App Crashes or Freezes
- Close the app completely and reopen it
- Restart your device
- Check for app updates
- Free up storage space on your device
- If the issue persists, contact us with details about when the crash occurs
Features Not Working
- Ensure you have a stable internet connection
- Check that you've granted necessary permissions (Camera, Photos, etc.)
- Update to the latest version of the app
- Review the app's settings to ensure features are enabled
Data or Settings Issues
- Check your device's storage space
- Ensure you're signed in if the app requires an account
- Try logging out and back in
- If data is missing, check if you're using the correct account
Provide Feedback
We value your feedback! Whether you have suggestions for improvements, ideas for new features, or general comments, we'd love to hear from you.
Still Need Help?
If you've tried the troubleshooting steps above and still need assistance, please don't hesitate to reach out. Our support team is here to help.
Or email us directly: flowmingostudios@gmail.com